When you choose to work with Intelligent Electronics, you become family.  One of the worst complaints we hear about is the lack of customer service after the sale.  The one-man show is already chasing the next customer. The big box retailers seem more focused on advertising for new customers than the needs of the current ones.

The best way to keep family together is to recognize and accommodate the needs of its members. We depend on customer loyalty and believe that loyalty is a 2-way street.  We need repeat customers and referrals.  You need support after the sale.  We have been here since 1994 — you can be confident we will be there to take care of you tomorrow.

After Sale Support on Equipment purchased from Intelligent Electronics

  • Lifetime phone support
  • Free Warranty Assistance
  • Future Upgrade Credit
  • Consumables at Cost (ex. projector lamps)
  • Free Remote Updates
  • Priority Scheduling on Future Work
  • Extend Original Package Discount to Future Purchase
    (regardless of the size of the future sale!)

Systems Purchased AND installed by Intelligent Electronics Receive:

  • All of the Above PLUS
  • 12 Months of FREE Removal/Reinstallation for any Warranty Issues
  • FREE System Checkup after First Year
  • Red Carpet Service Options including Loaner Hardware
  • Intelligent Electronics Time Capsule containing Project Documents, Manuals, Warranty Information, Unused Accessories, Cables, Adapters & OEM remotes Placed in a Water Tight Container for Safe Keeping